Running a small business means wearing a lot of hats — sometimes too many. When you’re juggling operations, customers, and cash flow, HR can easily slip down the list. The trouble is, when people issues are left too long, they often become expensive problems.
That’s why many small business owners choose to outsource parts, or all, of their HR function. It’s flexible, affordable, and means you get expert support only when you need it.
Here are ten of the most common HR tasks small businesses hand over to professionals like proHR, and why it’s a smart move.
1. Recruitment and Onboarding
Finding the right people takes time. Outsourcing recruitment means job ads are written well, interviews are structured, and reference checks are properly handled so you hire with confidence.
2. Employment Agreements
Getting contracts wrong is one of the most common (and costly) mistakes. HR consultants ensure your employment agreements are legally compliant, up to date with the Employment Relations Act 2000, and reflect how you actually work.
3. Policy Development
From drug and alcohol to working from home, clear policies protect your business. Outsourcing ensures policies are tailored to your workplace and written in plain English.
4. Performance Management
It’s tough to manage underperformance or conflict on your own. An external HR partner brings structure, documentation, and fairness, helping you address issues before they escalate.
5. Restructures and Redundancies
When the business environment changes, roles may need to change too. Having HR guidance ensures consultation processes are legally sound and handled with empathy.
6. Leave and Payroll Advice
Holidays Act calculations can be confusing. Outsourcing lets you tap into up-to-date knowledge about annual leave, sick leave, public holidays, and ACC payments.
7. Disciplinary Processes
A fair and compliant disciplinary process protects both you and your employees. HR experts help draft letters, run meetings, and ensure you follow proper procedure every step of the way.
8. Health and Safety Support
Especially for trades, manufacturing, or cleaning businesses, external specialists can help with risk assessments, safety policies, and incident reporting templates.
9. Training and Development
From leadership coaching to communication workshops, outsourced HR providers can coordinate or deliver training tailored to your team’s needs.
10. Culture and Engagement Projects
Employee surveys, values workshops, and recognition programmes are often easier (and more objective) when facilitated externally.
Why it makes sense
Outsourcing HR gives you:
Expertise on tap - get professional advice when you need it, without the cost of a full-time HR manager.
Peace of mind - know that your documents, letters, and processes comply with NZ employment law.
Time back - focus on running your business, not paperwork.
Better outcomes - when people feel supported and processes are fair, performance improves.
Final thoughts
HR doesn’t have to be complicated, but it does have to be done right.
Partnering with the right HR consultant helps you protect your business, look after your people, and get back to doing what you do best.
If you’re ready to take HR off your plate and focus on growth, proHR can help.
Contact us for practical HR support that fits your business.
