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At some point, most employers will face an employee issue that feels more complex than expected. What may begin as a performance concern, behavioural issue, or ongoing tension can quickly escalate if it is not handled carefully. Employers often recognise that something needs...
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Medical certificates are a common feature of managing sick leave, yet they are often misunderstood by employers. Questions regularly arise about when a certificate can be requested, what it actually means, and how far an employer can go in challenging or relying on it. Getti...
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Interviews are one of the most common ways employers decide who to hire, yet they are also one of the least reliable when done poorly. A friendly conversation and a good gut feeling might tell you whether you like someone, but they rarely tell you how that person will actual...
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Employers often assume that changing an employee’s hours or days of work is a straightforward operational decision. In reality, it is one of the most common areas where well intentioned employers inadvertently expose themselves to risk. Even where changes seem reasonable o...
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When an employee resigns and then advises they will not work all or part of their notice period, it can place immediate pressure on your business. Deadlines, client commitments, and team workloads can all be affected. While the situation can be frustrating, it is important t...
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The days between Christmas and New Year are often quieter for businesses. Emails slow down, decision making pauses, and for many leaders, it is one of the few times in the year there is genuine space to think rather than react.For many business owners and managers, January c...
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It’s a question I’m asked regularly, “Can we monitor our staff?” The short answer is yes, you can. But the long answer, and the part many employers miss, is that monitoring is only lawful when it’s reasonable, clearly communicated, and aligned with your obligations...
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It’s that time of year again, the silly season is upon us. Every December, without fail, I find myself waiting for the calls. The ones that start with, “Hey Debbie… something’s happened at the Christmas party…”And nine times out of ten, the story includes two fam...
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Mental health is now one of the most common reasons employees ask for support or take time off, and it’s a positive sign that people feel more comfortable speaking up. But many small business owners still feel unsure how to respond when someone’s wellbeing starts affecti...
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Dealing with misconduct can feel like walking through a minefield. Whether it’s lateness, rudeness, safety breaches, or a serious incident, many employers panic and want to act quickly. That urgency is understandable, especially in small and medium sized businesses where o...
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